Technical Writer

United States, Remote Send to: hr@starrocks.com

Responsibilities:

  • Work cross-functionally amongst engineering, product and development teams to help us establish and maintain our technical documentation.
  • Own and develop the documentation for StarRocks’ core technology and cloud service.
  • Independently follow designs and standards to develop and deliver documentation.
  • Assist in defining standards, style, and terminology.
  • Write knowledge center content for internal and external audiences across multiple mediums (blog posts, videos, etc.)
  • Produce content about StarRocks’ features, including contextual content that clarifies why and when a user might use a feature or workflow.
  • Communicate with software engineers and sales to ensure all necessary nuances are covered and help define writing projects and determine priorities.

Requirements:

  • Excellent written and verbal communication skills; ability to communicate effectively in a professional voice that is tuned to different audiences.
  • Proven history of creating technical product documentation from scratch or existing specs.
  • Experience documenting complex infrastructure products, preferably databases and cloud services.
  • A data-driven approach to content planning, execution, validation, and impact analysis

Additional Qualifications:

  • Familiarity with open-source platforms
  • Knowledge of Cloud or previous Cloud experience
  • Previous contributions to open source projects.

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